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Online Presence Analysis

Your online presence decides whether patients trust you, doubt you, or never notice you at all.

Before a call is made or a form is filled, patients scan your website, reviews, social profiles, Google listings, and search results. They compare tone, clarity, credibility, and consistency.

Online Presence Analysis shows you exactly what patients see, where trust is breaking, and what is silently costing you bookings.

WHAT ONLINE PRESENCE REALLY MEANS FOR A MEDICAL PRACTICE

Here’s the thing.
Your online presence is not one platform. It is the combined impression patients form across every digital touchpoint.

Your website, Google profile, reviews, social content, videos, listings, and search results all work together. Or against you.

Patients rarely analyze this consciously. They feel it.
Confusion creates hesitation. Clarity builds confidence.

Online Presence Analysis looks at how your clinic appears as a whole, not in fragments. It reveals whether your digital presence supports trust or quietly erodes it.

WHY MOST CLINICS THINK THEY ARE “DOING FINE” (BUT AREN’T)

Most clinics assume their online presence is acceptable because nothing looks obviously broken.

 

  • The website loads.
  • The Google listing exists.
  • There are some reviews.
  • Social pages are active.

 

What they miss is how patients actually experience it.

Small issues compound. Outdated messaging. Inconsistent information. Weak explanations. Poor review responses. Gaps between platforms.

Online Presence Analysis surfaces these blind spots before they turn into lost revenue.

WHAT THE ONLINE PRESENCE ANALYSIS INCLUDES

This analysis covers your full digital ecosystem and how each part influences patient decisions

Website & Landing Pages

Clarity, structure, trust signals, conversion flow, and patient usability

Search Visibility

Google Search, Google Maps, directories, AI summaries, and voice search readiness

Social Media Presence

Instagram, Facebook, YouTube, TikTok, LinkedIn consistency, education quality, and authority positioning

Review & Reputation Landscape

Ratings, sentiment patterns, response quality, credibility impact

Competitor Benchmarking

 How similar practices rank, position themselves, and communicate trust

Patient Journey Signals

What patients see first, where confidence builds, and where hesitation starts

HOW THE ANALYSIS IS DELIVERED

This is not a generic audit or a technical checklist.

1

Digital Presence Snapshot

A full overview of how your clinic appears across platforms, exactly as patients see it.

2

Personalized Video Walkthrough

A recorded explanation of findings in plain language, highlighting risks and opportunities.

3

Visual Report

 Annotated screenshots showing issues, gaps, and strengths across platforms.

4

Strategy Discussion

 A focused call to prioritize fixes, quick wins, and long-term improvements.

5

Action Roadmap

 A written plan connecting insights to content, reputation, website, and growth strategies.

COMMON ISSUES THIS ANALYSIS REVEALS

Most clinics uncover patterns they didn’t realize were holding them back:

  • Website content that explains services but fails to reassure patients

  • Google profiles optimized for visibility but not trust

  • Reviews that exist but are unmanaged

  • Social content that lacks educational clarity

  • Inconsistent information across platforms

  • Strong ads pointing to weak credibility pages

These issues rarely show up in isolation.
They compound quietly.

WHO THIS AUDIT IS FOR

This service is ideal for:

  • Private clinics and hospitals

  • Specialists and consultants

  • Multi-location practices

  • Clinics planning ads, SEO, or content investment

  • Doctors who want clarity before spending more

It is not for:

  • Clinics chasing shortcuts

  • Practices unwilling to improve fundamentals

  • Anyone expecting instant results without fixing trust gaps

Honesty saves time for everyone.

HOW THIS CONNECTS TO YOUR OTHER MARKETING SERVICES
Online Presence Analysis is the foundation that makes every other service work better.
Search Everywhere Optimization

 Identifies visibility gaps across Google, AI tools, and emerging search channels

Reputation Management

Reveals trust leaks, review risks, and response weaknesses

Content Marketing

Shows what patients are searching for and where explanations are missing

Website Conversion Optimization

Pinpoints friction points that block bookings

Paid Advertising

Prevents wasted spend by fixing credibility issues first

Patient Nurture & CRM

Aligns follow-ups with patient expectations and unanswered questions

START WITH CLARITY

Marketing works best when it is informed, not guessed.

If patients are already forming opinions about your clinic online, you deserve to know what those opinions are and why.

Online Presence Analysis gives you that clarity.

WE'LL HELP YOU PUT ALL THE PIECES OF THE DIGITAL MARKETING PUZZLE TOGETHER

Do you want to drive more patients to your practice from digital channels like search engines, email marketing and social media? Great. We will build a digital marketing strategy for you that does just that.

A successful digital marketing strategy is designed to drive more prospective patients to your website, convert these prospects into leads and those leads into bookings. Our digital advertising strategies put your practice in front of the right people at the right time—when they’re ready to book an appointment.

With OMD, you’ll never feel like you’re talking to an entry-level person with a headset on autopilot. We form true marketing partnerships with practices, combining intelligent marketing solutions with personalized messaging and strategy optimized for your practice.

5 STRONG REASONS WHY YOU NEED A DIGITAL MARKETING STRATEGY

1.

A WRITTEN STRATEGY PROVIDES FORMAL DIRECTION AND FOCUS

2.

IT ENSURES THAT YOU GET EVERYONE’S COMMITMENT

3.

IT ENABLES YOU TO PLAN TO BE BETTER RESOURCED

4.

IT HELPS YOU TO SET AND ACHIEVE YOUR GOALS

5.

IT HELPS YOU TO OPTIMISE YOUR ACTIVITIES GOING FORWARD, AND TO STAY AHEAD OF THE PLAN

OUR DIGITAL STRATEGY PROCESS WILL HELP YOU TO:

Set Your Goals

Define your SMART goals (specific, measurable, agreed upon, realistic and time-based).

Define Customer Journey

Identify the ideal digital channels your target audience are using. Then develop and refine the customer journey to your website and other resources.

Set Up Your Digital Marketing Infrastructure

Address all digital areas of concern including SEO, PPC, customer communications, outbound email campaigns, inbound lead nurturing, marketing automation, social posting, content creation and content marketing, and website landing pages.

Create Your Strategy

Create a digital marketing strategy document, which provides you with a plan to reach, engage and convert your prospective patients and up-sell and cross-sell to your existing patients or customers.

CUSTOMER STORY

Dr Naveen Somia is a well-known plastic surgeon in Australia specialising in Eyelid/bag surgery and breast reduction. In early 2016, Dr Naveen Somia decided to seek external help from a professional digital marketing agency that could take on the online presence of the practice. After a thorough interview and background check, OMD was commissioned to work on Dr Naveen Somia’s digital marketing strategy.

At OMD we have developed and implemented a comprehensives strategy that resulted in the following achievements:

  • An increase of 109% in monthly web traffic to Dr Naveen Somia’s website.
  • 227 % increase in leads
  • 115 % increase in the number of new patients
  • Top page 1 ranking for hyper-competitive keywords and national keywords: Eye bag surgery Sydney, Eye bag removal Sydney, Eye bag removal, Upper eyelid surgery, Lower eyelid surgery Sydney, eye lift surgery Sydney, Plastic Surgeon Bondi Junction, Plastic Surgery Bondi Junction, Cosmetic Surgery Bondi Junction.

“So far we are happy with the progress that we have made and there is one thing nice about Huyen is that every time she has the opportunity to go with a more expensive version, she always recommends the cheaper version with the video of adding value to me as a client which is very assuring, a lot different from my experience has been in the past.”

Dr Naveen Somia MBBS, PhD, FRACS Plastic Surgeon

You get access to the OMD expert marketing team comprised of:

 

OUR DIGITAL MARKETING EXPERTISE

Web Design & Development

Our team of highly trained medical website designers understand what elements are needed to build a professional quality website that turns visitors into patients.

Google Advertising

We designed our agency to solve the core challenges medical practices face when they attempt to run a profitable Google Ads campaign.

Facebook & Instagram Advertising

We have developed a proven track record of running profitable Facebook Ads campaigns for a wide range of Medical Practices.

Search Engine Optimisation (SEO)

Our proven methodology has consistently demonstrated that using these techniques will drive visitors to your website, increase brand recognition and generate more sales and leads for your practice.

Sales Funnel

We can be your reliable online marketing expert – available on-demand – who could recommend specific solutions to attract and convert prospects and then put those recommendations into practice.

Content Marketing

Yep, content is everywhere, which is why it’s so important to have a content marketing strategy that aligns your content with your core values and each of your audiences’ wants, needs, and unique, preferred ways of consuming content.

Reputation Building (PR Services)

We monitor, address, and mitigate social media mentions, reviews, and search engine results in order to enhance your practice’s online positive image.

Email Marketing

Email Marketing is meant to build loyalty, trust, or brand awareness and ultimately generate business for you. Not only does email generate more visitors, but it also generates more sales.

OUR SUCCESSFUL CASE STUDIES

STILL HAVE SOME QUESTIONS?

If you are running a digital marketing campaign and somehow it hasn't worked well, why don’t you schedule a Private Performance Audit Check with us today? So we can show you how it works and give you a clear roadmap on how to double your number of patients in the next 12 months?
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